Returned Checks
Checks paid to Cal Poly are usually submitted to your bank only once. If a check is returned to Cal Poly by your bank your student account will be charged for the amount of the check, and a $35 returned check charge will be assessed. Additionally, a hold will be placed on your registration and transcript access. If two or more checks are returned within one year your name will be placed on a cash only list.
If your check (eCheck, or regular check) was returned due to a bank error, a letter from the bank is required to:
- Waive the $35 returned check fee;
- Remove your name from the cash only list.
Regular Checks
To resolve all matters related to checks mailed or submitted to the State Cashier's Office, please contact:
Cal Poly Student Accounts Office
Administration Building, Room 211
San Luis Obispo, CA 93407
(805) 756-1428
(805) 756-2774 (fax)
Please include your full name, Cal Poly ID number, and daytime telephone number with all correspondence.
eChecks
To resolve all matters related to eChecks, please contact:
Marilyn Carlson
Cal Poly State University
University Cashier
Administration Building, Rm. 131E
San Luis Obispo, CA 93407
(805) 756-6085
mdcarlso@calpoly.edu
Please include your full name, Cal Poly ID number, and daytime telephone number with all correspondence.
