Human Resources

Employment and Salary Verification Instructions

Lenders and other businesses who wish to verify the employment and salaries of Cal Poly employees will be using THE WORK NUMBER FOR EVERYONE®, also know as TALX. The service provides immediate employment and salary verification by touch-tone phone for credit and reference requests, 24 hours a day, 7 days a week.

Employees

  • If your verifier needs a basic verification of employment (name, job title, start/termination date, total state time), have them follow the verifier instructions below.
  • If your verifier needs a basic verification plus salary information, you must obtain a Salary Key Code.
  • Call 1-800-EMP-AUTH (1-800-367-2884) from a touch-tone phone, or visit www.theworknumber.com/employees
  • Enter the following information when prompted:
    • Employer Code: State of California Company Code 10396
    • Employee ID (not your SSN): Last 6 digits of your Social Security Number, 2 digit month and 2 digit day of your birth
    • PIN: 2 digit month and 2 digit day of your birth.
  • Write the authorization code down when the system voices it to you or print a copy if obtaining online.

NOTE: you may have a maximum of three codes active at one time. Each code can be used only once. After it is used, the code is automatically removed from the system.

Verifiers

  • Call 1-800-367-5690, or visit www.theworknumber.com/go
  • After logging in or creating a new user account, enter the following information when prompted:
    • Employer Code: State of California Company Code 10396
    • Employee ID (not SSN)*: Using the "Other ID Option" enter the last 6 digits of employee's SSN and the 2 digit month and 2 digit day of employee's birth
    • Salary Key Code (from employee) if salary verification is required

The system will voice back the information you need, and offer you a fax option. Be certain to record the Reference Number provided by THE WORK NUMBER for future audits of the same employee verification.

There is a per access fee charged, depending on membership status and the level of verification you are receiving. For additional information, go to www.theworknumber.com and view information for Verifiers.

The State of California is an employer who utilizes the "Other ID Option" rather than an employee's Social Security Number. Please request this verification by logging in at www.theworknumber.com/go. Then select the "Other ID Option" listed right below the Social Security Number field. Next, enter the employee's ID as a 10 digit number in the following order of the last 6 digits of his/her SSN + the 2 digit month and 2 digit day of his/her date of birth.

Questions?

If you have additional questions, or need instructions, please call The Work Number for Everyone® Customer Service at 1-800-9-WORKNO (1-800-996-7566), Monday through Friday 7:00 a.m. – 6:00 p.m. PST.