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Avoid a transcript hold. Complete your online exit interview requirement in your last term.

Returned Checks

Checks paid to Cal Poly are usually submitted to your bank only once. If a check is returned to Cal Poly by your bank your student account will be charged for the amount of the check, and a $35 returned check charge will be assessed. Additionally, a hold will be placed on your registration and transcript access. If two or more checks are returned within one year your name will be placed on a cash only list.

If your check (eCheck, or regular check) was returned due to a bank error, a letter from the bank is required to:

  • Waive the $35 returned check fee;
  • Remove your name from the cash only list.

Regular Checks

To resolve all matters related to checks mailed or submitted to the State Cashier's Office, please contact:

Cal Poly Student Accounts Office
Administration Building, Room 211
San Luis Obispo, CA 93407
(805) 756-1428
(805) 756-2774 (fax)

Please include your full name, Cal Poly ID number, and daytime telephone number with all correspondence.

eChecks

To resolve all matters related to eChecks, please contact:

Marilyn Carlson
Cal Poly State University
University Cashier
Administration Building, Rm. 131E
San Luis Obispo, CA 93407
(805) 756-6085
mdcarlso@calpoly.edu

Please include your full name, Cal Poly ID number, and daytime telephone number with all correspondence.