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Custodial Services

Custodial maintenance is provided to all general fund supported university facilities. Non-general fund programs may be provided service on a chargeback basis (see below). Typical services include cleaning, sanitizing, floor care, stocking sanitary supplies and collecting and disposing of refuse.

Please note that custodians are not able to perform personal or unauthorized services for building occupants. Please contact the Facilities Help Center at 805-756-5555 or the Customer Service Specialist at 805-756-7568 if you have any questions or concerns.

Please note that receptacles in private offices are not serviced. Community collection stations for disposal of trash and recycling are available for occupant use.

Custodial Services Cleaning Frequencies and Tasks for General Campus Spaces

Classrooms

  • Daily
    • Police litter
    • Empty trash receptacles
    • Clean writing boards, erasers and trays
    • Spot clean building and furniture surfaces
    • Vacuum or dust mop traffic lanes and visible soil
    • Spot mop non-carpeted floors
  • Weekly
    • Vacuum completely
    • Dust mop non-carpeted floors
    • Dust building surfaces and furniture
  • Monthly
    • Damp mop non-carpeted floors

Restrooms

  • Daily
    • Police Litter
    • Empty trash receptacles
    • Spot clean building and furniture surfaces
    • Clean and disinfect contact surfaces
    • Clean and disinfect fixtures
    • Refill dispensers
    • Damp mop floors

Labs

  • Daily
    • Police litter
    • Empty trash receptacles
    • Clean and disinfect hand sinks
    • Vacuum or dust mop traffic lanes and visible soil
  • Weekly
    • Spot clean building and furniture surfaces
    • Dust building surfaces and furniture
    • Dust mop non-carpeted floors
    • Spot mop non-carpeted floors
  • Monthly
    • Damp mop non-carpeted floors
    • Vacuum completely

Reception, Copy Centers and Department Front Offices (busy multi-person public areas)

  • Daily
    • Police litter
    • Empty trash receptacles
    • Spot clean building and furniture surfaces
    • Vacuum or dust mop traffic lanes and visible soil
  • Weekly
    • Dust building surfaces and furniture
    • Vacuum completely
    • Dust mop non-carpeted floors
    • Spot mop non-carpeted floors
  • Monthly
    • Damp mop non-carpeted floors

Conference Rooms

  • Daily
    • Police litter
    • Empty trash receptacles
    • Spot clean building and furniture surfaces
    • Vacuum or dust mop traffic lanes and visible soil
    • Spot mop non-carpeted floors
  • Weekly
    • Dust building surfaces and furniture
    • Vacuum completely
    • Dust and damp mop non-carpeted floors

Interior Hallways

  • Daily
    • Police Litter
    • Empty trash receptacles
    • Clean and disinfect drinking fountains
    • Vacuum or dust mop traffic lanes and visible soil
    • Spot mop non-carpeted floors
  • Weekly
    • Dust building surfaces and furniture
    • Spot clean building surfaces and furniture
    • Vacuum completely
    • Dust and damp mop non-carpeted floors
    • Clean floor mats twice per week

Exterior Upper Level Walkways and Stairwells

  • Daily
    • Police litter
    • Spot clean
  • Weekly
    • Sweep or blow off

Interior Stairwells

  • Daily
    • Police litter
    • Spot mop non-carpeted floors
  • Weekly
    • Dust building surfaces
    • Spot clean building surfaces
    • Vacuum or dust mop traffic lanes and visible soil
  • Monthly
    • Damp mop non-carpeted floors
    • Vacuum completely

Private offices / work stations, multi-person offices / work stations and cubicle work stations

  • Monthly
    • Dust and spot clean building and furniture surfaces
    • Vacuum completely and remove carpet stains
    • Dust and damp mop non-carpeted floors

Please note that receptacles in private offices are not serviced. Community collection stations for disposal of trash and recycling are available for occupant use.

Requests

  • For unusual or non-routine custodial maintenance requests please contact Facility Services at extension 6-5555 or email your request to the Facility Services Work Center, facilities-cbs@calpoly.edu.
  • To receive office trash/recycling liners, please have your department coordinator email a request to the Facility Services Work Center, facilities-cbs@calpoly.edu, and identify the building name or number and the room number you would like them delivered to. The Work Center will notify the respective Custodial Supervisor for distribution.

Chargeback Services

Services to be charged to departments include window cleaning, moving, event support and cleanup, and any additional cleaning requested which exceeds the cleaning frequencies listed above. Submit a Service Request via Service Request Form or call 805-756-5555, Facilities Work Center.

Related Forms

Contacts

Facilities Work Center
805-756-5555
facilities-cbs@calpoly.edu