2022 Total Invitations: 24,445
The annual Focus Forward Survey’s purpose is to collect your experience with A&F departments & services over the last 12 months. We have enlisted a team of survey professionals at UC San Diego to perform the survey’s administration, reporting and analysis functions. 2023 marks our sixth annual Customer Satisfaction survey.
To take the survey, click on the following link and then login using single sign-on (SSO):Open Focus Forward Survey
Focus Forward is Administration and Finance’s annual Customer Satisfaction Survey. We would like to invite you to share your feedback on our division’s services to the campus community over the past year.
While the survey covers every unit and department within A&F, you are only being asked to complete the sections relevant to you. For every department survey that you complete, you will be entered into a drawing for prizes. Close to 40 winners will be selected for prizes including a 36 inch Blackstone Griddle, a Ninja DualBrew Pro coffee system, Beats Studio Wireless Buds, a Spike Ball Set or one of 30 local business gift cards.
The survey will be open until midnight on March 24.
Now that you’ve taken the survey help us get the word out about the 2023 Focus Forward Customer Satisfaction Survey. Offering a quick and simple way to do just that, the Tool Kit includes a designed Zoom background and a 2023 promo flyer.
|Percentage of respondents to invitations||7.92%||6.26%||7.00%||4.40%||4.00%|
Scores ranged from 3.10 to 4.45 on a 5-point satisfaction scale.
Of the 24 departments:
|Percentage of respondents to invitations||7.92%||6.26%||7.00%||4.00%|
Scores ranged from 3.15 to 4.73 on a 5-point satisfaction scale.
Of the 26 departments: