Cal Poly Surplus Frequently Asked Questions
General Information
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Do I need an appointment?
Yes. An appointment is always required. Please use our Bookings Page to schedule an appointment.
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Can I pickup on the weekends?
No. All available appointment times are reflected on our Bookings Page.
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What is the best way to contact Cal Poly Surplus?
Sending an email to surplus@calpoly.edu is the quickest way to receive a response.
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How often does your inventory change?
Our inventory changes daily! We post new auctions on Public Surplus biweekly and update the On-Campus Reuse Site weekly.
Faculty & Staff Information
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How do I submit a Surplus request?
Please visit our Cal Poly Staff & Faculty page for all information about on campus surplus operations.
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I submitted a pickup request, can I schedule the time your staff comes to complete it?
Due to staff constraints, Surplus is unable to schedule pickups at specific times.
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I submitted a pickup request, can I edit the items or change the location?
Yes. Any modifications should be emailed to surplus@calpoly.edu as soon as possible.
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How much does it cost for Surplus to pick up our items?
Surplus chargebacks follow the facilities labor rates. We are categorized as “Laborers.”
There is no charge to drop off your items; just book an appointment.
Public Surplus Customer Information
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Do you ship items?
We do not ship items, however the UPS Store in SLO is familiar with our operation and will pick up and ship items for a fee.
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Can I send someone else to pick up items I won?
Yes, please follow these guidelines:
- Book an auction pickup appointment.
- Email surplus@calpoly.edu with the person’s name.
- The person picking up must bring your receipt and their identification.
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Are you able to load my items with a forklift?
Yes! Please book an Auction Pickup Appointment (Forklift).
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How do I know when new auctions are posted?
Join our mailing list to get notified when new auctions are uploaded.
Have more questions?
Email us at surplus@calpoly.edu.
Cal Poly Surplus
Surplus Coordinator
Location
California Polytechnic State University
1 Grand Avenue
San Luis Obispo, CA 93407
Cal Poly Surplus: Building 82
Hours
Monday–Friday: By appointment only
Saturday–Sunday: Closed