The Residence Hall Package Center, located behind Sequoia Hall (bldg 108), provides secure package distribution to all students living in the following residence halls: Diablo, Fremont, Lassen, Muir, Palomar, Santa Lucia, Sequoia, Shasta, Sierra Madre, Tenaya, Trinity, Whitney, and Yosemite. Canyon Post provides similar secure parcel services for Cerro Vista and Poly Canyon Village Residents. All items that require a signature upon delivery are delivered directly to the Residence Hall Package Center. Once received, packages are processed and an email is sent to the recipient informing them of where and how to retrieve their package. Email notifications are sent to the recipients Cal Poly email address, no exceptions. We suggest adding firstname.lastname@example.org as a personal email contact when having emails forwarded from your Cal Poly email account to an alternate email account. All packages are processed same day.
Mail and packages not requiring a signature upon delivery to Cal Poly are processed and delivered to the recipients residence hall on the day of receipt.
Hours of Operation
Fall Quarter (beginning September 14th)
|Monday through Friday||12:00 noon to 5:00 p.m.|
|Saturday||12:00 noon to 2:00 p.m.|
Closed Friday, November 10th, for observance of Veteran's Day.
Closed November 20th to November 25th, for observance of Thanksgiving.
Please Note: Packages not picked up within 5 business days of your first email notification may be returned to sender.
Residence Hall Package Center is located behind Sequoia Hall, bldg. 108.
Important Addressing Information
To prevent misdeliveries or delays please use the correct addressing format for your residence hall.
All parcels received by the Residence Hall Package Center are locked in a secured area designed just for student packages. Shippers have been notified that under no circumstances should packages be dropped off at the Package Center when the Packaging Center is not open. Alternatives for the receipt of packages during this time have been provided to shippers.
For optimal service, we highly recommended that packages and sensitive mail be sent via a shipper using a tracking number and requiring a signature (i.e., UPS, FedEx, or USPS Express Mail).
It is recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Cal Poly Distribution Services nor the Housing Department will be responsible for the delivery of any packages that have a value over $50.
All packages received will use the unique bar code tracking number assigned to the package by the shipper to assure that the student receives the correct package. Each student is required to show his or her Cal Poly ID or some type of photo ID that matches the name on the package. A signature of the package recipient is also required after proper identification has been provided.