The Pacheco Post Package Center, located in yakʔitʸutʸu, provides secure mail and package distribution to all students living in the following residence halls: yakʔitʸutʸu halls, Sierra Madre halls, and Yosemite halls. Once received, mail and packages are processed and an email is sent to the recipient informing them of where and how to retrieve their package. Email notifications are sent to the recipients' Cal Poly email address, no exceptions. We suggest adding firstname.lastname@example.org as a personal email contact when having emails forwarded from your Cal Poly email account to an alternate email account. All mail and packages are typically processed, with emails sent to recipients, on the day they are received on campus. Under rare circumstances, mail and packages may take an additional 1 business day for processing.
Pacheco Post Package Center
Hours of Operation
Move-In & WOW 2019 Special Hours of Operation
|Wednesday through Friday (September 11, 12, & 13)||9:00 a.m. to 12:00 p.m. & 3:00 p.m. to 6:00 p.m.|
|Saturday (September 14)||10:00 a.m. to 6:00 p.m.|
|Sunday (September 15)||2:00 p.m. to 6:00 p.m.|
|Monday through Wednesday (September 16, 17, & 18)||12:00 p.m. to 5:00 p.m.|
Fall Quarter 2019 (beginning September 19th)
|Monday through Friday||12:00 p.m. to 8:00 p.m.|
|Saturday||2:00 p.m. to 6:00 p.m.|
Closed Monday, November 11th, for observance of Veteran's Day.
Closed Thursday, November 28th, through Sunday, December 1st, for observance of Thanksgiving.
Please Note: Packages not picked up within 6 business days of your first email notification may be returned to sender. Package return policy does not begin until October.
Summer Quarter 2019 (beginning June 17th)
The Pacheco Post customer service counter will be closed for summer quarter. The Pacheco Post lobby will remain open M-Su, 24/7 for package locker access. Please contact Canyon Post in Poly Canyon Village for assistance.
Packages and mail for residents who have moved out will be returned to sender.
yakʔitʸutʸu summer residents will receive package and mail service through the package lockers located in the Pacheco Post lobby. Oversize package distribution by appointment only.
All parcels received by the Pacheco Post Package Center are locked in a secured area designed just for student packages. Shippers have been notified that under no circumstances should packages be dropped off at the Pacheco Post Package Center when the Pacheco Post Package Center is not open. Alternatives for the receipt of packages during this time have been provided to shippers.
For optimal service, we highly recommended that packages and sensitive mail be sent via a shipper using a tracking number and requiring a signature (i.e., UPS, FedEx, or USPS Express Mail).
It is recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Cal Poly Distribution Services nor the Housing Department will be responsible for the delivery of any packages that have a value over $50.
All packages received will use the unique bar code tracking number assigned to the package by the shipper to assure that the student receives the correct package. Each student is required to show his or her Cal Poly ID or some type of photo ID that matches the name on the package. A signature of the package recipient is also required after proper identification has been provided.