Hours of Operation
2020/2021 School Year
Sequoia Package Center will be closed for the entirety of the 2020/2021 school year. All operations have been moved to Pacheco Post.
Sequoia Package Center
The Residence Hall Package Center is located behind Sequoia Hall (bldg 108). Once received, packages and mail are processed and an email is sent to the recipient informing them of where and how to retrieve their item. Email notifications are sent to the recipients' Cal Poly email address, no exceptions. We suggest adding packagecenter@calpoly.edu as a personal email contact when having emails forwarded from your Cal Poly email account to an alternate email account. All packages and mail are typically processed, with emails sent to recipients, on the day they are received on campus. Under rare circumstances, mail and packages may take an additional 1 business day for processing.
Location
Residence Hall Package Center is located behind Sequoia Hall, bldg. 108.
Security
All items received by the Residence Hall Package Center are locked in a secured area designed just for student packages and trackable mail.
For optimal service, we highly recommended that packages and sensitive mail be sent via a shipper using a tracking number and requiring a signature (i.e., UPS, FedEx, or USPS Express Mail).
It is recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Cal Poly Distribution Services nor the Housing Department will be responsible for the delivery of any packages that have a value over $50.
All packages and trackable mail received will use the unique bar code tracking number assigned to the package by the shipper to assure that the student receives the correct package. Each student is required to show his or her Cal Poly ID or some type of photo ID that matches the name on the package. A signature of the package recipient is also required after proper identification has been provided.