The Pacheco Post Package Center, located in yakʔitʸutʸu, provides secure mail and package distribution to all students living in the following residence halls: Sierra Madre, yakʔitʸutʸu, and Yosemite. Once received, mail and packages are processed and an email is sent to the recipient informing them of where and how to retrieve their package. Email notifications are sent to the recipients' Cal Poly email address, no exceptions. We suggest adding packagecenter@calpoly.edu as a personal email contact when having emails forwarded from your Cal Poly email account to an alternate email account. All mail and packages are typically processed, with emails sent to recipients, on the day they are received on campus. Under rare circumstances, mail and packages may take an additional 1 business day for processing.
Pacheco Post Package Center
Hours of Operation
Winter Break
The Pacheco Post customer service window will be closed for winter break starting Sunday 12/15 through Sunday 1/5.
Pacheco Post lobby and package lockers will remain open 24/7
Package pickup appointments during the following dates can be scheduled by emailing packagecenter@calpoly.edu by 12pm on the day of pickup: 12/16 through 12/20, 12/23, 1/2, and 1/3.
Fall Quarter 2024 Schedule
| Day | Hours |
|---|---|
| Monday through Friday | 12:00 p.m. to 8:00 p.m. |
| Saturday | 2:00 p.m. to 6:00 p.m. |
| Sunday | Closed |
Closed Monday, November 11th, for observance of Veteran's Day
Closed Thanksgiving week
Winter Quarter 2025 Schedule
| Day | Hours |
|---|---|
| Monday through Friday | 12:00 p.m. to 8:00 p.m. |
| Saturday | 2:00 p.m. to 6:00 p.m. |
| Sunday | Closed |
Closed Monday, January 20th, for observance of Martin Luther King Jr.'s Day
Closed Monday, Feberuary 17th, for observance of Washington's Birthday
Pacheco Post Addressing
Proper addressing is imperative to ensure mail and packages are properly processed and quickly distributed to student residents. Mailing addresses are emailed to residents by Distribution Services. Please use the Pacheco Post specific address format provided below for all items being sent to residents of Sierra Madre, yakʔitʸutʸu, and Yosemite.
Format
{Your Name}
{Mailbox #} Pacheco Way
San Luis Obispo, CA 93410
Example
John Doe
5000 Pacheco Way
San Luis Obispo, CA 93410
Services
The Pacheco Post Package Center provides the following services:
- Stamps, Envelopes, and Shipping Box Sales
- 24 Hour Parcel Drop Box
Contact Information
Phone: 805-756-6949
E-mail: packagecenter@calpoly.edu
Frequently Asked Questions
Is Pacheco Post Package Center a full service Post Office?
While Pacheco Post Package Center is equipped with the resources to assist you with most of your mailing and shipping needs, it is not a full service Post Office. Please call or email us if you have a question about the services offered at Pacheco Post Package Center.
I need to ship something to a friend, how can I do that?
Shipments and shipping labels can be processed from any personal computer. Simply weigh your package in the Pacheco Post Package Center lobby, access the shipper of your choice (i.e. UPS.com, FEDEX.com, USPS.com) from your personal computer, process your shipment, print and tape the shipping label to your package, and drop off the package in the Parcel Drop Box located in the Pacheco Post lobby. A scale, tape, scissors, and a selection of boxes are available in the Pacheco Post lobby. Separate drop boxes for packages and letter mail are located in the Pacheco Post Package Center lobby for items that have been affixed with the necessary postage or shipping labels.
Can I purchase postage stamps at Pacheco Post Package Center?
Pacheco Post Package Center has a select supply of USPS postage stamps available for sale. We do not carry specialty or promotional stamps. Any item weighing less than 13 oz. can be shipped using postage stamps. Items weighing 13 oz. or more need to be processed on a personal computer from the shipper's website of your choice.
| Item | Unit | Price Per Unit |
|---|---|---|
| First Class Stamps | Individual | $0.68 |
| First Class Stamps | Book of 20 | $13.60 |
Are there boxes and shipping supplies available for me to use?
A select supply of FEDEX, USPS, and UPS boxes are available, free to the public, in the Pacheco Post Package Center Lobby. Tape and scissors are also available free of charge. Packing supplies such as packing peanuts or bubblewrap are not offered by Pacheco Post Package Center. We do offer additional boxes and envelopes for sale.
| Item | Price |
|---|---|
| #10 Envelope | $0.15 |
| #98 Manilla Envelope | $0.35 |
| CD sized bubble mailer | $1.00 |
| 12" X 12" X 12" Box | $2.75 |
| 16" X 16" X 16" Box | $4.25 |
| 20" X 20" X 20" Box | $5.00 |
I have a pre-paid package that needs to be picked up by DHL, what should I do?
All pre-paid outgoing items for courier services such as DHL, UPS, FedEx, etc. must be dropped off at the Pacheco Post Package Center front desk during regular business hours or at the 24 hr lobby drop box for pick-up. Pick-ups are made daily at 3 p.m., Monday through Friday, by UPS and USPS. All other carriers are picked up on the following business day.
I need to get something Notarized by a certified Notary Public. Can I do that at Pacheco Post Package Center?
Notary services are currently suspended. The closest notary to campus is at the UPS Store on Foothill Blvd. You can also find mobile notaries by searching online.
Security
All parcels received by the Pacheco Post Package Center are locked in a secured area designed just for student packages. Shippers have been notified that under no circumstances should packages be dropped off at the Pacheco Post Package Center when the Pacheco Post Package Center is not open. Alternatives for the receipt of packages during this time have been provided to shippers.
For optimal service, we highly recommended that packages and sensitive mail be sent via a shipper using a tracking number and requiring a signature (i.e., UPS, FedEx, or USPS Express Mail).
It is recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Cal Poly Distribution Services nor the Housing Department will be responsible for the delivery of any packages that have a value over $50.
All packages received will use the unique bar code tracking number assigned to the package by the shipper to assure that the student receives the correct package. Each student is required to show his or her Cal Poly ID or some type of photo ID that matches the name on the package. A signature of the package recipient is also required after proper identification has been provided.