TAPS/DRC Disability Tram
Transportation & Parking Services (TAPS) has partnered with the Disability Resource Center (DRC) of Cal Poly to provide on-campus transportation service to eligible students registered with the DRC office. Tram service is available to students with permanent or temporary mobility impairments.
Hours of Operation
- During the school year, the service operates from 6:45 a.m. to 7 p.m., Monday through Friday.
- During the summer, the service operates from 8 a.m. to 4:30 p.m., Monday through Friday.
Tram Process & Responsibilities
Student Responsibilities
- Verify disability with the DRC before rides can begin.
- Complete the DRC Application for Services.
- Provide medical documentation from your physician.
- Complete the Student Rights and Responsibilities, On-Campus Transportation Agreement, and Recurring Ride Form with DRC before rides can begin.
- Obey California state laws requiring the use of safety belts.
- Regularly scheduled riders: Complete a semester tram schedule.
- On-call riders: Call (805) 756-6184. Call-ins must be made at least three hours before the requested ride time.
- Scheduled riders have priority over call-in riders.
- During the school year, all call-in rides must be made before 5 p.m.
- Email drctram@calpoly.edu if there are any changes to scheduled pick-up times or locations, or to cancel a ride.
- Email drctram@calpoly.edu as soon as possible if there is a change or addition to your mobility equipment.
No-Show Policies
- A no-show will cancel all of the day's scheduled rides unless the student contacts TAPS Tram staff.
- The driver will wait no longer than two minutes beyond the scheduled pick-up time. Failure to come to a ride within two minutes results in a no-show.
- Two consecutive no-shows will terminate tram services until the student meets or speaks with a DRC professional staff member.
DRC Responsibilities
- Determine and verify eligibility before service can begin.
- Provide the Student Rights and Responsibilities Agreement, On-Campus Transportation Agreement, and Recurring Ride Form.
- Review state safety regulations and laws.
TAPS Responsibilities
- Provide trained drivers and safe, well-maintained vehicles.
- Pick up and drop off students at designated campus stops in a timely manner during operating hours.
- Review state safety regulations and laws.
Contact Information
- Contact Shiloh Lee at slee549@calpoly.edu for questions from non-registered students about program eligibility, disability verification, and applications.
- Registered tram participants may contact the TAPS DRC Tram Team or call (805) 756-6184 for daily operational questions and day-of notices.
Staff and Academic Personnel
Staff and academic personnel should refer to Human Resources disability accommodation information.
For direct inquiries:
- Staff: humanresources@calpoly.edu
- Academic personnel: academicpersonnel@calpoly.edu