Winter 2020 Important Dates

Fees Viewable - First Years - when student is block scheduled 10/23-11/04/2019
Fees Viewable - Returning - at time of registration 11/05-11/21/2019
Students WITHOUT Financial Aid — Past due: 12/08/2019, Class Cancellation: 12/18/2019
Students WITH Financial Aid — Past due: 12/30/2019, not subject to class cancellation

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Refunds

Student Accounts processes refunds twice per week. We can only process a refund when there is a credit balance on the account.

In most cases, a credit balance resulting from Financial Aid will be refunded automatically. A credit balance resulting from an overpayment can only be refunded when the student submits a signed Refund Request form to the Student Accounts Office.

Download the Refund Request Form
  • Financial Aid Refund Process
    • Refunds are processed twice a week.
    • A refund can only be processed when a credit balance exists on the Student Account.
    • Most financial aid refunds are processed automatically - except those that override a personal payment (State University Grant, Cal Grant A and Middle Class Scholarships may do this).
    • Any financial aid refund is based on your enrolled units at the time the financial aid disbursed/posted to your Student Account. If you subsequently drop below full time status (12 units), you may not be eligible for 100% of your financial aid disbursement and you may be required to return a portion of the aid that was refunded to you.
    • Please monitor your Cal Poly portal after the Add/Drop period for any financial aid award adjustments and related account balances that might be due.
    • Financial aid refunds may be direct deposited into a personal bank account (applicable only if the student has already set up direct deposit). If direct deposit is not set up, a paper check will be mailed.
    • Use the "Direct Deposit for Refunds" link in Money Matters to set up, check or update your direct deposit information.
    • Mailed checks are sent to the "Mail" address listed on the student's Cal Poly portal. Student addresses can be updated from the Personal Info tab.
    • If you received a DIRECT LOAN disbursement, you have the right to return up to the full amount of your loan within 120 days of disbursement and are entitled to a cancellation of associated loan fees.
    • A Refund resulting from dropping a class (during Add/Drop period) or withdrawing from a term once classes have begun will take an average processing time of three to four weeks depending on the time it takes for financial aid and fee adjustments to be finalized.
    • CASHCOURSE: Want to learn more about how to make informed financial decisions, student loans, repayment and managing credit card debt? The Cal Poly Campus Wellbeing program offers CashCourse to provide students with financial tips and education about financial topics. Learn more and sign up at the Campus Wellbeing Programs page.
    • For more information regarding registration fee refunds please see the Registration Fee Refund policy. Note: Students withdrawing from the term after add/drop closes must do so through the Office of the Registrar.
    • Review the Financial Aid Refund Flowchart for more information.
  • Overpayment Refund Process
    • Refunds are processed twice a week.
    • A refund can only be processed when a credit balance exists on the Student Account.
    • A credit balance that comes from an overpayment can only be refunded after the student files a Refund Request form.
    • Overpayment refunds may be direct deposited into a personal bank account (applicable only if the student has already set up direct deposit). If direct deposit is not set up, a paper check will be mailed.
    • Use the "Direct Deposit for Refunds" link in Money Matters to set up, check or update your direct deposit information.
    • Mailed checks are sent to the "Mail" address listed on student's Cal Poly portal. Student addresses can be updated from the Personal Info tab.
    • A Refund resulting from dropping a class (during Add/Drop period) or withdrawing from a term once classes have begun will take an average processing time of two to three weeks.
    • For more information regarding registration fee refunds please see the Registration Fee Refund policy. Note: Students withdrawing from the term after add/drop closes must do so through the Office of the Registrar.
    • Review the Financial Aid Refund Flowchart for more information.

Fee Refund Policy

If you decide not to attend a term or drop some units

  • You must drop all your classes including waitlisted classes before the term begins to have your charges fully reversed.
  • If you wait and drop all your classes after the term begins or withdraw after add/drop, your fee charges will be prorated, meaning you will be charged for every day of enrollment, whether you attended classes or not. See the Fee Refund Policy for complete details.
  • Last day to drop some units for partial refund of non-resident tuition and difference between full time and part time fees is the last day of the term's add/drop period. This does not include the late appeal period. See the Fee Refund Policy for complete details.
  • All financial aid, including loans, is contingent upon class attendance. If you drop to zero units or reduce units below required unit levels, your financial aid award may be modified and you may be required to return aid refunded to you.
Date Winter 2020 Spring 2020 Summer 2020
Drop All Units - Full Refund 01/05/2020 03/29/2020 06/21/2020
Drop Some Units - Partial Refund 01/15/2020 04/09/2020 06/24/2020 (5wk-1) - 07/01/2020 (10 wk)