Holds

Why a Hold is Placed

Students may be prevented from registering because they have not met a University obligation. Students can view their own information (HOLDS) on their Cal Poly portal.

Types of Holds

Financial Holds

Students are personally responsible for making sure that registration fees and any other fees or charges are paid on time to Cal Poly, regardless of who funds the student's education.

This applies to charges for mandatory registration and tuition fees but also can include additional course or activity fees, payments for housing or dining, payment for items damaged (housing and facilities), lost keys, identification cards or for items purchased at the health center.

Students should regularly review their account balance on the Money Matters page of their Cal Poly portal. Payment can be made online through the CASHNet portal or in person at the Cashier's Office, Administration Building (Bldg 1), Room 131E.

Students who have an overdue balance will have a financial hold placed on their academic records until the balance is paid to zero. The registration hold restricts the student from receiving some University services, including the ability to add or change enrollment or move off a wait list. Registration Holds DO NOT prevent dropping classes or getting grades or transcripts.

Other Holds

The following types of holds may also appear. Students should contact the respective office listed below for information about how to clear the hold.

• Perkins Loans – Student Accounts, (805) 756-1428
• Measles/Rubella – Student Health Center, (805) 756-1211
• Advising Hold - Advisor for each College

These Holds also restrict the student from receiving some University services, including the ability to add or change enrollment or move off a wait list. These Holds DO NOT prevent dropping classes or getting grades or transcripts.