Concur Travel Card
Credit cards shall be picked up at each campus' Cashier’s Office.
The Travel Card is the preferred method for university travel expenses because it is secure, convenient, and simplifies expense reporting. See Travel Card Benefits below.
Do not use the Travel Card if any portion of the trip is paid by a third party.
If travel expenses are being paid by a third party, refer to Reporting Gifts to Agency for required procedures and additional guidance.
The Travel Card is governed by the Payment Card Policy and Procedures. Review the policy for cardholder and approver responsibilities, allowable use, and program requirements.
View Payment Card Policy and ProceduresTravel Card Benefits:
- Cal Poly pays travel vendors directly — no out-of-pocket payment for approved travel expenses.
- Transactions automatically import into Concur, typically within 1–2 business days.
- No separate reconciliation process—charges are reconciled as part of the expense report.
- View all travel expenses anytime in the Concur mobile app or online.
- Does not affect your personal credit.
- Adjustable spending limits for individual trips or specific time periods.
- Travel insurance includes up to $500,000 in common carrier travel accident coverage for eligible air, rail, or water transportation purchased with the card.
- Fraud protection provided by the card issuer.
- Individual hosted hospitality expenses, whether local or while traveling, may be paid with the Travel Card in accordance with university policy.
Questions
| US Bank 24-Hour Customer Service | (800) 344-5696 |
| US Bank Fraud Prevention Line | (800) 523-9078 |
| US Bank Access Online Customer Support | (877) 887-9260 |
| US Bank website (view current balance, current and past transactions, credit limit, dispute a transaction) | https://access.usbank.com/ |
| Card Administrator | Kevin Hayes (805) 756-0892 procard@calpoly.edu SBS - Mustang Business Park |