Performance Management Toolkit
Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. It can focus on the performance of an organization, a department, a process, or an individual employee. This model focuses on performance management and the employee. The performance management process is a collaborative effort between manager and employee to plan, monitor, and review objectives and contributions. An effective process is essential for individuals, groups and the organization to achieve their mission and strategic goals.
Steps in the Performance Management Model
- Plan Work and Set Expectations
- Observe Individual Performance
- Develop the Capacity to Perform
- Evaluate Performance
- Recognize Successful Performance