Performance Management Toolkit

Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. It can focus on the performance of an organization, a department, a process, or an individual employee. This model focuses on performance management and the employee.

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The performance management process is a collaborative effort between manager and employee to plan, monitor, and review objectives and contributions. An effective process is essential for individuals, groups and the organization to achieve their mission and strategic goals.

Performance Management Model

Step 1: Plan Work and Set Expectations

Step 2: Observe Individual Performance

Step 3: Develop the Capacity to Perform

Step 4: Evaluate Performance

Step 5: Recognize Successful Performance

Learning Bundle: Performance Evaluation

Utilize this collection of helpful videos and courses found in the Learning Hub to learn more about writing effective performance evaluations, guidance on giving and receiving reviews, and other tips about the feedback process.