Performance Management Toolkit

Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. It can focus on the performance of an organization, a department, a process, or an individual employee. This model focuses on performance management and the employee.

Performance Management Model

Step 1: Plan Work and Set Expectations

Step 2: Observe Individual Performance

Step 3: Develop the Capacity to Perform

Step 4: Evaluate Performance

Step 5: Recognize Successful Performance

Learning Bundle: Performance Evaluation