Building Trust—SWIFTly

Build trust between leaders and employees, peers, and cross-functional colleagues. Outcome: Participants leave with a practical SWIFT action plan they can use immediately. Learning objectives By the end of the session, participants will be able to: Explain why trust can develop—or deteriorate—through small everyday interactions. Identify three common barriers to workplace trust: assumptions, miscommunication, and perceived norm violations. Apply the five elements of the SWIFT framework to workplace relationships. Select one relationship and one specific SWIFT behavior to intentionally practice.

• Contact: Employee and Organization Development, 805-756-7478, eod@calpoly.edu
• Date and Time: September 17 | 10:00 AM - 11:00 AM
• Location: Zoom