Campus Alarms: Security Alarm Policy
The Security Alarm Policy provides direction on processes and responsibilities for Alarm installation, testing, and on-going maintenance.
Security Alarms enhance the safety of the campus community and its property. Types of Alarms include:
- Door Access control, such as entry/exit and door motion alarms
- Hold-up or Panic type alarms which are button or pendant activated
Alarms signals are transmitted to the local panel and then to Public Safety Dispatch. This allows for a proper deployment response. Security panels will be a stand-alone system not to be added into another panel type (i.e. Fire panel).
All Security Alarm installations must comply with campus standards including:
- Approval by Cal Poly Public Safety (PS)
- Campus building procedures and code
- Signals communicate to PS dispatch
- Communication to Alarm receiver (via UDACT device)
- Alarms installed by a campus approved vendor
To Get Started
Call Public Safety front desk to setup a request.
Security alarms are requested by campus constituents who require the use of monitoring services. Requests are made to Public Safety who meets with the requestor to provide guidance on the proper application and usage of alarms. This includes discussion with the client whether an alarm is appropriate for placement based on needs.
Once approved by PS, the requestor will work with Facilities Management & Development to choose and work with an alarm vendor. FM&D works with the vendor, A&F Network and Technology Services (ANTS) and Information Technology Services (ITS) to install, program and test the new alarm.
Responsibilities of Public Safety (PS):
- Consult on Alarm usage and Purpose
- Maintain copy of Alarm points and current Department contact
- Security alarm policies and procedures (reference)
- Approve installation of security alarms
Responsibilities of Facilities Project Manager:
- Work with Alarm vendor, Department contact, ANTS Alarms on project scope
- Provide communication request to Campus IT
- Provide Work Order for ANTS Alarm team
Responsibilities of A&F Network Technology Services (ANTS) team:
- Communication with Facilities Project Manager on needs.
- Working with Alarm vendor on initial 100% alarm point testing from panel to PS.
Responsibilities of Information Technology Services (ITS):
- Provide panel communications (Networking or Phone).
Responsibilities of Alarm vendor:
- Contact ANTS Alarm team for initial 100% alarm point testing from panel to PS.
- Contact Department contact to arrange testing
Roles and Responsibilities
||Department who requests the alarm be installed
||Cal Poly Public Safety (PS)
||Meets with customer to review needs and determine which alarm type is the most appropriate
|Approval of install
||Approval for alarm installation
|Approval of install: building permit
||Facilities Management and Development (FM&D)
||Works with the vendor and customer to assure building codes are followed
|Alarm Installation: Panel and points
||Currently CAMES and Deep Blue
|Alarm installation: electricity
||Routes electricity as needed.
|Alarm installation: Initial signal configuration and testing
||Vendor/ A&F Network and Technology Services (ANTS)
||Vendor provides programming information to ANTS and completes 100% testing to Dispatch.
|Alarm installation: Phone lines/Network
||Information Technology Services (ITS)
||Support the communication from the panel to dispatch
|Alarm Receiver support
||Manages alarm server and receiver. Assures signals reach dispatch with appropriate signal.
|Receive and act on initiated signals
||Dispatch receives signals, notifies contacts and dispatches as appropriate
||PS with Customer
||Test signals annually
||Customer is responsible for being the primary alarm contact, coordinating support, managing billing, and paying all associated costs
|Alarm troubleshooting and maintenance
||Customer with Vendor
||Customer is responsible for all alarm maintenance (with vendor). PS/ANTS/ ITS can assist vendors with trouble-shooting as needed.
|Contact list PS Dates and annual touch base
||PS reaches out to customers to assure ownership is the same and share any relevant news, information or policy changes.
||Varies ($500- $2500)
||As needed (ongoing)
||Installation: alarm point configuration and initial testing
||~65/hour. Typically 1-2 hours
||Patch Panel installation
||Varies on job
||Phone line (for communication)
|FM&D: Project management
||Manage building permit process and other construction if needed
||False alarm charges
||As needed (ongoing)