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NEW SAFETY APP — Campus safety made easy: Cal Poly's new Mustang Safe app is now available

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Mustang Safe Mobile App

Your studying late safety sidekick - Mustang Safe

Offering a more holistic approach to campus safety and wellbeing, the Mustang Safe app helps to ensure that no matter the emergency, or non-emergency, help and services are always within reach and easily accessible to all Cal Poly community members.

With just a few touches Mustang Safe puts you in instant contact with campus safety services, sends your real-time location to CPPD during an emergency, offers virtual Friend Walks and so much more. The app also provides users with information and contacts for local support resources and crisis services such as counseling, health and wellbeing options and intimate partner violence assistance.

To use the updated Mustang Safe app, students, faculty and staff will need to delete the Rave Guardian app and download the free Mustang Safe app.

Download Now

Signing up is a quick and simple three-step process

  1. Download the Mustang Safe Mobile App from the Apple Store or Google Play
    • IOS App Store Link

      Google Play Store Link
  2. When prompted, enter your mobile phone number and authenticate

Note: Students, faculty and staff who have the Rave Guardian app will need to delete it and download the free Mustang Safe app.

Mustang Safe Features

Virtual Walk Home

A virtual safety walk companion provides an additional layer of security for Cal Poly students, faculty and staff. Let Public Safety know where you’re travelling so they can keep an eye on you using your location.

Friend Walk

Send your location to a friend and they can track your movement to a destination. They can also trigger a call to emergency services if needed.

Help With the Push of a Button

Users can easily connect with 9-1-1 or CPPD officials with the simple click of a button. If the situation is unsafe for you to speak, you can discreetly send a text message and a picture and share or stream your location in real time.

Targeted Notification

In the event of a local emergency, CPPD can send geo-targeted push notifications to Cal Poly community members based on their real-time locations.

Frequently Asked Questions

Mustang Safe App

  • Who can use Mustang Safe?

    The app is available for use by all active Cal Poly students and current Cal Poly employees. Subscribers to the application must use a Cal Poly email address to login.

  • Does Mustang Safe work off-campus?

    Yes, the “Links and Email” feature works whether you are on- or off-campus; however, if you have an emergency at an off-campus location, you should dial 9-1-1. If you send a tip that is not on campus, the information will be forwarded to the off-campus law enforcement agency.

  • Can I still contact the Cal Poly Police Department if I don’t use the app?

    Absolutely. When on-campus, you can contact CPPD by using 9-1-1 or 805-756-2281 or use any Blue Light phone. You can also walk in to CPPD, Building 36. When you are off campus, you will want to use 9-1-1 in an emergency, or dial 805-756-2281 to speak to CPPD. Texting 911 is also available at Cal Poly and in the City of San Luis Obispo.

  • Does Mustang Safe work with any cell phone provider?

    The basic profile features of Mustang Safe work on any iPhone or Android smartphone running on any U.S.-based mobile carrier network with the app installed on it. The app can locate most smartphone devices on the AT&T, Sprint and Verizon networks. Even if Mustang Safe cannot determine your phone's location, all other profile information will be made available to CPPD when you use the app.

  • Do I have to have “push notifications” turned on for Mustang Safe to work?

    We recommend that you allow notifications from Mustang Safe. This will alert you when you have received a response from CPPD.

  • Are there certain factors that can affect the location accuracy (GPS)?

    Yes. Factors include but are not limited to: whether or not you are calling from inside a building or a “dead spot;” the strength of your cell signal, such as proximity of cell towers or satellites; whether or not your phone is GPS enabled and the type and quality of your phone; carrier and signal. If possible, you should provide detailed location information via text or voice. This will enable CPPD personnel to reach you quickly when Mustang Safe is activated.

Privacy and Security

  • Will Mustang Safe always be tracking me?

    No. Your privacy is of the utmost importance. You can only be located if you have asked for help. Mustang Safe location information is only enabled when you choose to make an emergency call, send a tip or when your “Virtual Walk Home” or “Friend Walk” is being used.

  • Will Mustang Safe let other people, like my family or friends, track me?

    Yes, whoever your designate for your “Friend Walk” they will have the capability to track your status. You are in full control of this feature. It only works when you have a “Friend Walk” in progress. They cannot track you permanently using Rave Guardian.

  • Can Cal Poly Police Department track me whenever they want?

    No. Cal Poly Police Department will only be able to obtain your information if you start a “Virtual Walk Home", use the app to call 9-1-1 or use the Mobile Blue Light function. Mustang Safe location information is only activated when the location setting is enabled on your smartphone.